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These qualifications are aimed at people who want to work in the retail sector but need a better understanding of what it involves, or for people already working in retail outlets who wish to add to existing skills and knowledge. They will learn about stock control and customer payments, along with developing skills in teamwork and customer service

Catering, Hospitality and Tourism

Qualification Level Credits Guided Learning Hours
OCNLR Level 1 Award in Skills for Professions in Catering, Hospitality and Tourism New! 1 9 73
OCNLR Level 1 Certificate in Skills for Professions in Catering, Hospitality and Tourism New! 1 32 244
OCNLR Level 2 Award in Skills for Professions in Catering, Hospitality and Tourism 2 6 45
OCNLR Level 2 Certificate in Skills for Professions in Catering, Hospitality and Tourism 2 16 117
OCNLR Level 2 Diploma in Skills for Professions in Catering, Hospitality and Tourism 2 37 279

Customer Service and Retail

Qualification Level Credits Guided Learning Hours
OCNLR Level 1 Award in Retail Knowledge 1 7 47
OCNLR Level 1 Certificate in Customer Service 1 23 143
OCNLR Level 2 Certificate in Principles of Customer Service 2 13 93
OCNLR Level 2 Diploma in Customer Service 2 45 245

Hair and Beauty

Qualification Level Credits Guided Learning Hours
OCNLR Level 1 Award in Creative Hair Studies 1 9 82
OCNLR Level 1 Award in Skills for Professions in Hair and Beauty New! 1 9 77
OCNLR Level 1 Certificate in Creative Hair Studies 1 15 142
OCNLR Level 1 Certificate in Skills for Professions in Hair and Beauty 1 32 270

Access To HE Diplomas

Qualification Level Credits Guided Learning Hours
Access to HE Diploma (Hospitality, Leisure and Tourism) 3 60 450-600