OCNLR Level 1 Certificate in Customer Service
|Qualification approval number
|Per-learner fee to centre
|Guided learning hours
|Minimum age for access
About this qualification
The OCNLR Level 1 Certificate in Customer Service has been designed to prepare learners for a career in customer service. Areas of study include:
- Communication skills;
- Handling queries and problems;
- Using the telephone;
- Personal performance and development
FundingThere is funding available for this qualification from the following source(s):
Adult Skills, Section 96 (Approved for 14-16s). Find out more by accessing The ESFA funding hub.
Where can I study this qualification?
For information on where to study this course please email firstname.lastname@example.org or call 020 7278 5511.